Refund Timeline:
All approved refunds will be processed within 5–7 business days (excluding weekends and public holidays) from the date of refund approval. The amount will be credited to your original payment method.

Return & Refund Eligibility:

  • Our refund and return policy lasts for 30 days from the date of purchase.
  • To be eligible for a return, you must initiate a return request within this period.
  • The item must be unused, in the same condition as received, and in the original packaging.
  • Certain items are non-returnable, including:
    • Perishable goods (e.g., groceries, flowers)
    • Intimate or sanitary items
    • Hazardous materials, flammable liquids or gases
    • Downloadable software products
    • Health and personal care items
    • Gift cards, newspapers, or magazines

Partial Refunds:
Partial refunds may be granted for:

  • Books with visible signs of use
  • Opened CDs, DVDs, games, or vinyl records
  • Items not in original condition or missing parts (not due to our error)
  • Items returned after 30 days from delivery

Refund Process:

  1. Once your return is received and inspected, we will notify you via email.
  2. If approved, your refund will be initiated within 5–7 business days to your original payment method.

Late or Missing Refunds:

  • Recheck your bank account.
  • Contact your credit card company or bank (processing delays may occur).
  • If the refund is still not received, email support@rightclickmart.com.

Sale Items:
Only regular-priced items are eligible for a refund. Sale items are non-refundable.

Exchanges:
We replace items only if defective or damaged. To request an exchange, email support@rightclickmart.com and send your product to:

Returns Department – RightClickMart.com
At+Po Bhatoriya, Thana Nathnagar, Near Durga Sthan, District Bhagalpur, Bihar – 812006
Mobile: +91-7061785231

Gifts:
If the item was marked as a gift during purchase and shipped directly to you, you’ll receive a gift credit after your return is processed.

Shipping Returns:

  • Customers bear their own return shipping costs.
  • Shipping costs are non-refundable.
  • If approved for a refund, return shipping costs may be deducted from the refund amount.
  • Use a trackable shipping service or purchase shipping insurance for your protection.

Need Help?
For questions about returns, refunds, or exchanges, email support@rightclickmart.com.